We have been giving lots of thoughts on how to make iSeller to be more easy-to-use. We’re thrilled to introduce the brand-new iSeller documentation! It contains a complete guide on how to use every single feature for iSeller web admin and iSeller POS. It’s also equipped with a straight-on tutorial to solve a troubleshooting matters. Visit http://help.iseller.id/ to experience it first hand!
Neat and Organized Articles for Your Needs
We provide lots of articles to suit your needs. Step-by-step explanation to guide you through your iSeller journey from the very start. Setting up your account, building your store, and maximizing your store. All has been tailored neatly and all you have to do is to go with the flow and grow your business.
As you can see, all articles have been organized to each category. Surf through the page and learn as much as you can!
Search and Get Your Answer
We implemented a search box in our page to help you get your answer faster. Simply type the keywords and our system will look through all the data and give you the best article for your answer! This will surely help you saving time and effort. You can focus on what you want to know, search it, get the answer and get your focus back to your business. Freely access our documentation here!
All-New Support Page
Other than documentation, we also have support page built specially for you to reach us easier. We provide free Standard Support along with any subscription. With standard support, you can get to us through Live Chat, E-mail, and Submitted Ticket
- Live Chat : You can get to our support instantly using our live chat. Simply click the chat button at the bottom right of our website.
- E-mail : If need to explain a detailed case of your issues, you can also send a message to firstname.lastname@example.org.
- Submit Ticket : You can submit ticket to us if there happen to be any issue. Simply click the button in our support page and you will be directed automatically.
In addition to our standard support, we are proud to announce our brand new Premium Support! Do you have an issue that needs to be taken care of, like, right here and right now? Don’t worry because with our premium support, we will prioritize your issue. If you need us to be on site, we will come to you too. Just contact us, and we will reach out to you.
Our support will not end there. We also provide Additional Training sessions in our office for free. Two training sessions will be held every Wednesday on 10.00-12.00 and 14.00-16.00. Come and join our class to learn more about our products and services. If you and your staff do not have time to go to our office, don’t worry because we also do on-site training. With on-site training, you can train all your staff right in your place. It is way more efficient, less time wasted, and less effort. Just sit tight and we will teach you all the knowledge needed. You can check out our support page here to learn about our services better!
So, yeah that’s it. I hope our documentation and support can be useful to your business. If you haven’t tried iSeller, we invite you to join our family. Join us and enjoy a dozen of powerful features of iSeller. Stay tuned to our blog and see you in our next post!